Website Support & Maintenance
With every website we sell we provide 12 months "bronze" support and maintenance
as part of the original offering. We are also happy to provide support services
to existing website owners. All our support packages include updates and
optimisation but all Kro websites also come with EZEdit so you can also choose
to update your own website as and when required.
Bronze Support Package // €30 per month ex. VAT
If you are a start-up or small business our Bronze support package is
perfect.
Email support with 24 hour response to all enquiries
30 minutes of changes, updates, and optimisation of your website each month
Quarterly site link and content check
Quarterly site statistics analysis and reporting
Silver Support Package // €75 per month ex. VAT
If you need regular updates to your website text or images, and you wish to
ensure that your website is working flawlessly, a Silver support package is
recommended.
Email support with 8 hour response to all enquiries
60 minutes of changes, updates, and optimisation of your website each month
Monthly site check including shopping carts, content forms, database, and links
Quarterly site statistics analysis and reporting
Gold Support Package // €150 per month ex. VAT
Are website issues and problems critical to your business? If so, our Gold
support package is ideal.
Email and phone support with 1 hour response to all enquiries
24/7 automated monitoring of your website to ensure it is online and operating
120 minutes of changes, updates, and optimisation of your website each month
Monthly site check including shopping carts, content forms, database, and links
Quarterly site statistics analysis and reporting
Call us today and we will start your support as soon as possible (even mid
crisis if required!).
First Choice for Website Design
First Choice for E-Commerce
First Choice for Custom Software